We would like all installers to subscribe to "Tips and Tricks" and "Announcements". In effect you will be kept up to date with all information that would benefit you while uploading your tickets to the Greenbuy Portal.
Verification Department 9 Mar • Tips & Tricks
Please find below, detailed instructions including screenshots, of how to successfully merge two or more PDF documents into one single PDF Document.
The main documents that we are receiving un-merged are as follows : -
PAS2030 + Assurance Letter
Tech Works, Aka Pre Survey + Site Notes
HHCRO Evidence (I.e Land Registry + No Tenancy Form)
Verification Department 14 Jan • Announcements
We would like to issue a polite reminder that all installers must ZIP their files into a ZIP Folder before uploading documents to Zendesk.
By Zipping the documents into a ZIP folder, this enables us to quickly download your files and verify them as soon as possible.
Currently we are seeing a lot of files being uploaded individually for each Address.
If you require any assistance with File Management, please do not hesitate to contact.
Verification Department 8 Jan • Tips & Tricks
Please find below a PDF file with detailed instructions and screenshots of how to succesfully upload your tickets.